Frequently asked questions

When to Expect Your Order
Once your order is placed, it will be shipped within 1-2 business days. Orders submitted on weekends or public holidays will begin processing on the next business day (Monday to Friday).

Domestic Delivery Details
We work with UPS for all domestic shipments, guaranteeing delivery within 3-7 business days under normal circumstances.

International Delivery Details
International orders are shipped via DHL, with an estimated delivery window of 4-21 business days.
Key Reminder: Customs inspections and local regulations may cause unforeseen delays in transit.
We do not assume liability for any customs-related charges or fees.

For support with your order, email us at lauren48694339@hotmail.com.